Sys_popup view in servicenow

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ServiceNow offers: Purpose built for ITSM, ServiceNow’s PPM module provides functionality for IT PMO’s that are beginning their PPM journey while leveraging an established vendor for their organization. Ability to serve more mature IT PMOs dependent on execution of ServiceNow’s roadmap.

The sys_popup views typically display a limited version of the default view of a table. a Service Now administrator can configure the sys_popup view displayed when an end user creates an...

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  • No popup view available to modify the reference pop-up in Service Portal By default it uses the view of the form from where the reference field was click on, which is not desirable
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    User.OpsGenie User Id Dictionary global INSERT_OR_UPDATE 98838612db00320030237d9ebf9619ae customer sys_rest_message_45fb6c8bdb72320030237d9ebf961987 package_private ...

    After the sys_popup view configuration, the customized sys_popup view is not displayed when users click the reference fields icon to preview the record. It only works when the form is in the default view. Application Navigator & Banner Frame PRB1327780 Reordering of the favorites does not persist after the browser refresh

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    To create the sys_popup view, select New... from the bottom of the view list. When prompted, give the view the name: sys_popup. Click OK, then return to the form for the table we're referencing (the User form in our case).

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    View Sample in GitHub. Open the popup date time selector with time delay. You can open the dropdown popup with some delay after clicking the dropdown button by setting the time span to the PopupDelay property. The default value of PopupDelay property is {00:00:00}.

    As a workaround, create a sys_popup view for RITM, and remove the Variable Editor from the view. Note that this behavior is by design. The client script sets the display value of a variable that is in the popup for the RITM. It is not changing the value in the Catalog Task. In the popup there is no way to restrict the client script to run only ...

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    View Sample in GitHub. Open the popup date time selector with time delay. You can open the dropdown popup with some delay after clicking the dropdown button by setting the time span to the PopupDelay property. The default value of PopupDelay property is {00:00:00}.

    The form view used to determine which fields are in the pop-up is sys_popup. If the table has no sys_popup view, it will use the default view. To customize the information that appears in a pop-up: Navigate to the following URL, substituting the instance name and table name as appropriate:

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    To create the sys_popup view, select New... from the bottom of the view list. When prompted, give the view the name: sys_popup. Click OK, then return to the form for the table we're referencing (the User form in our case).

Navigate to System Properties> UI Properties. Change the value of the Enable click-through of a reference field when the reference field is read-only. (glide.ui.reference.readonly.clickthrough) property. If set to true, the pop-up appears for read-only fields and for variables.
I’m using this functionality to replace the “Add New Item” pop-up dialog on the Request form. I created a new view on the sc_req_item table and the dialog displays nicely for admin and itil users. However, I need ess users to be able to use the new form as well. The dialog appears, but uses the ess view instead of the new view.
Navigate to Incident> All. Open the incident record whose view you want to change to Cxs_popup. Click the additional actions icon () and in the Viewoption, click Cxs_popup. The view of the incident record changes to Cxs_popup view.
Nov 15, 2020 · Since the form is a complete functional form, we cannot use the popup view, and the default view is used. There are also several enhancement requests that are already created for supporting a reference Popup or Service Portal specific view in Service Portal. Here are a couple of ways to workaround this issue: Workaround 1: Open the form where the reference field is displayed in the desired view; this will allow the same view to be opened when the reference popup is clicked.